GO2bank
GO2bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GO2bank has 1.5 star rating based on 279 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend GO2bank to a friend or colleague.
- Rating Distribution
Pros: I just want my money, No pros, I need to talk to someone in customer service.
Cons: Custom service is scripted and bs, Obviously easy to be hacked, This bs.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GO2bank has 1.5 star rating based on 279 customer reviews. Consumers are mostly dissatisfied.
19% of users would likely recommend GO2bank to a friend or colleague.
- Rating Distribution
Pros: I just want my money, No pros, I need to talk to someone in customer service.
Cons: Custom service is scripted and bs, Obviously easy to be hacked, This bs.83% of users think that GO2bank should improve its Customer Service.
92% of users say that they won't use GO2bank in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don't do it", "Don't do it", "You have the best Representatives", "Check activity 5 times daily", "Closely watch your transactions several times a day".
Most users ask GO2bank for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Billing Practices. The price level of this organization is high according to consumer reviews.
Media from reviews
Top GO2bank Reviews
"Overdraft"
Yes, I am trying to get informed about the overdraft amount that you guys stated I can receive. For the first month, I received $10; the second month, it was...
"I have been waiting for over a month for my refund"
I closed my account with go2bank Oct 2, 2025 $484 was in my account. They told me that I would have to wait 10days to receive my refund check. It is now Nov...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Meridian, Idaho
Go2bank
Never open an account with them they stole my direct deposit
I never recommend them to anyone.im disabled and have no money because they took my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey dont protect their customers!
On September 10, 2025, I reached out to Go2Bank regarding the horrible mishandling of my account. They replied requesting two business days to review my case and stated they would respond by September 15, 2025.
As of today, no response has been received They wont help investigate the unauthorized transactions, and repeatedly obstruct of my valid claims.
Background of Events
• On January 3, 2025, my vehicle was broken into, and both my wallet and phone were stolen. A police report was filed.
• On January 10, 2025, I was struck by a vehicle, i had catastrophic injuries that resulted in the loss of multiple organs, paraplegia, and hospitalization until June 16, 2025. - During my hospitalization, my account was compromised.
• On June 17, 2025, $10,300 was deposited into my account to cover medical and living expenses. The very next day, two unauthorized withdrawals ($2,000 and $2,500) occurred at “Factory Deals.”
• I immediately reported the fraud, Go2Bank locked my account and returned what was left in the account totaling $5,795.66 via check.
• Despite providing my medical records, police reports, and dispute forms three separate times, they ignored my submissions, claimed the documents were “not received,” and forced me through unnecessary delays and denials.
I email them i get the same automated responses saying they will contact me o.
Two days. I call they hang upon me repeatedly. Your banks supposed to protect you not against you.
This has been the worst bank I've ever deat with as if im not going through enough this bank is making it so much more horrible! Becareful if you bank with Go2Bank!
ZERO Starts from me!!
Preferred solution: Full refund
User's recommendation: Becareful if you bank with them
Overdraft
Yes, I am trying to get informed about the overdraft amount that you guys stated I can receive. For the first month, I received $10; the second month, it was $200.
You all stated that it would be $300 this month. I'm trying to see what I will be able to receive for the $300 balance. I would really appreciate it if you guys could get back to me as soon as possible.
Thank you, Ms. Coleman.
Preferred solution: $300 overdraft get away from me man I
User's recommendation: You have the best Representatives
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are a lousy xom
I. Was told that it had been mailed out and today made the 14th day still no refund
On October 2, I closed my account. There is $484 that is mine.
I asked for my refund; I was told I would get my refund.
It is October 29, 2025. I was told that the only thing I had to do was get another refund check sent to me in 14 more days.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
October 2,closed my account $484 never received my refund check tomorrow will be 30 days and no refund check
Preferred solution: Full refund on a debit card that can be used at a atm
User's recommendation: Don't do it
Roseville, California
I have been waiting for over a month for my refund
I closed my account with go2bank Oct 2, 2025 $484 was in my account.
They told me that I would have to wait 10days to receive my refund check.
It is now Nov 4,2025 still no refund check and now it is a 14 day waiting period
Roseville, California
Company is a joke
I have been waiting for my $484 refund since Oct 2,2025.
They say wait 10 days now it has been over a month and still nothing
User's recommendation: Don't do it
Sacramento, California
Can’t get into my account to transfer money to my card
It's making me mad. Can't transfer my crypto to my bank card.
Had my username backwards but put in a new password. Won't let me in.
Preferred solution: I want my money back on my card
Goleta, California
They have no way to contact them.
I went through a nightmare with this bank. Every number that they have listed send you to an automated service one that you can't get through if you don't have your card.
They made it an awful experience. I had to contact them through social media.
What kind of Bank you can only contact through social media that's insane. So finally after a long day of back and forth I had their contact number and so I thought I would post it for the rest of you this is their number it's corporate you can call it and speak to a person you're welcome.
Lake Havasu City, Arizona
Never recieved my credit card
I can not get to a live person without the cc number. I don't have it because you never sent it.
Mail a letter request it. Still no card!
Someone card me 760819****
Albert Ybarra
Transaction was done while my card was locked
Charge to my card not authorized 9/02/2025 in the amount of 118.87, and my card was locked when this transaction occurred.
- Locked card means nothing when transactions can be made
Preferred solution: Full refund
User's recommendation: Closely watch your transactions several times a day
Fraudulent activity
Purchase made while the card was locked, plus overdraft fees charged to me when purchased, should not have worked.
- Locked card means nothing when transactions can be made
Preferred solution: Full refund
User's recommendation: Check activity 5 times daily
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't activate my card
Says card can't be activated at this time. You say there's another Gmail address associated with this account.if so I need to know what information you have and how to solve this problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerActivate card for money in bank account
I feel that Jennifer Parish needs to activate her card so that she can go and support her family off of $25. If this card came from Washington, DC, I'm going to advertise this Green Dot card.
Call me back, hurry up... I feel that with this card that is not active, I need to talk to a human being to activate this card so that I can support my family of $25.
Thank you. Go to card.
- Saving money
- Have a car to activate
Preferred solution: Card activated to achieve spending money in bank.
User's recommendation: Hmm
Acct number
I never received. My.
Card
I requested it twice.
My. Address is:
642 boston post road
Sudbury ma
01777
Phone 351204****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount
No way to get in touch with a person to talk to about the my account or anybody to help me with the app I think it's very low quality I'll go to bank I think y'all ought to have somebody that can talk to to get the account information that you need I think you ought to have a better app to get into
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